Coordinator, Marketing

The incumbent is responsible for general administrative activities associated with supporting the Chief Business Development Officer (CBDO), Business Development Manager, Communications and Public Relations Manager, Business Analyst, and CRM Database Specialist.

Position Responsibilities

• Organize and prioritize incoming and outgoing correspondence including answering the phone, taking messages, and fielding/answering routine questions. 
• Schedule and coordinate meetings and room requests. 
• Prepare, reconcile and track disbursement requests. 
• Reconcile monthly credit card statements. 
• Work with Business Development Managers to provide monthly budget reports for practice group leaders.
• Coordinate all business card orders in a timely manner; handle card distribution. 
• Coordinate photo shoots with photographer, attorneys, paralegals and administration. Place photo orders for attorneys, paralegals and administration following each photo shoot.
• Coordinate LinkedIn coaching sessions with outside consultant and attorneys.
• Assist with CRM database additions and revisions, as needed.
• Maintain the Marketing resource area including biographies, practice group descriptions, client covenant, first counsel and core counsel materials and all other types of firm information used in Business Development and Marketing activities. 
• Assemble and create Marketing packets for clients and other needs.
• Design and update attorney biographies, using the Mac program, InDesign. 
• Assist in updating content on leonard.com which includes updating attorney biographies, attorney photos and practice group descriptions; maintaining practice group pages (attorney/paralegal ordering system, resources and contact us sections); adding newsletters, alerts and other timely items; and responding to various other web-related requests. 
• Manage sponsorships, including development of advertisements, distribution of tickets, and pre- and post-event details.
• Track Terralex referrals, follow up with attorneys regarding the resolution of the referrals, enter the referrals into the Terralex database, and report qualifying referrals to Terralex.
• Proofreading print and electronic materials.
• Assist Marketing and Business Development Coordinator with event support, as necessary.
• Coordinate orders for client gifts, awards/plaques, and/or sports tickets for client entertainment, as necessary.

Position Competencies

• Ability to organize and prioritize numerous tasks and complete them within time constraints accurately.
• Ability to work independently as well as in groups.
• Tactful and articulate interpersonal skills.
• Strong written skills.
• Computer skills necessary to produce appropriate documentation in Word, Excel, PowerPoint, Photoshop, InDesign (Mac-based program), InterAction (CRM database)
• Ability to assist with database entry needs.
• Excellent customer service skills.
• Demonstrated ability to work in teams.
• Attention to detail.
• Accurate and timely work product.

Experience

• One to three years of marketing-related experience.
• College degree, preferably in marketing, advertising, communications, business or journalism.
  

Interested candidates should send resumes to HRGeneralist@leonard.com.

Legal Secretary Manager – Job Share (2-3 Days Per Week)

The Legal Secretary Manager is responsible for workload distribution, coverage, hiring, performance management, professional development, and team development. The Manager must develop relationships with a variety of law firm employees including attorneys, administrators, paralegals, as well as secretaries and other support employees. The focus of the position and the responsibilities involve the production of a high quality work product for the clients, attorneys and paralegals which includes document production, transaction services, client service, timekeeping, invoicing, and filing.  The Manager is required to focus on team development and develop high performance teams where possible.  Additionally, skill development, and coverage for unplanned and planned absences through careful planning and cooperation are key components of this position. 

The Manager will be evaluated on cost effective delivery of high quality secretarial services within a budget.  Managing overtime expenses, temporary labor expenses, and staffing ratios are the quantitative measures used to evaluate the Manager’s effectiveness.  Teamwork, collegiality, and quality are the qualitative measures. 
 

Essential Duties and Responsibilities

• Monitors workloads of assigned staff and provides coordination and distribution of overload work, excessive workloads, and emergency work.
• Coordinates all coverage needs resulting from planned or unplanned absences.
• Manages the hiring of temporary labor when the existing workload or coverage needs are beyond the available capacity.
• Monitors temporary labor work product to ensure a high level of quality and productivity.
• Manages the budget for temporary labor to within acceptable levels of expense.
• Coordinates and delivers all performance reviews for assigned staff.
• Approves all overtime and PTO time for assigned staff.
• Handles the hiring of new staff.
• Manages to ensure a high level of work quality and productivity and participates in resolving any related performance issues for all assigned staff.
• Coordinates professional development plans for all assigned staff.
• Plans and coordinates appropriate training sessions and learning opportunities.
• Participates in the development of training and delivers training when appropriate.
• Develops high performance teams where possible.
• Participates as active, contributing member of the Management Team.
• Manage to pre-determined staff attorney ratios.
   

Knowledge, Skills and Abilities Required

• At least one year of prior management or supervisory experience in a professional services environment.
• At least five years of legal secretary or paralegal experience.
• Demonstrated ability to listen, exercise sound judgment, build relationships, remain impartial and resolve conflict while maintaining respect and dignity of all parties.
• Strong commitment to client service.
• Demonstrated ability to handle multiple tasks and initiatives while maintaining a high quality of work.
• Strong commitment to teamwork.
• Track record of valuing diversity and the ability to work with a diverse group of individuals.
• Demonstrated ability to work within a variety of software environments including the Microsoft Office Suite, document management systems, and internet applications.

Knowledge, Skills and Abilities Preffered

• Four-year degree in a business, communications, or related field.  Work experience in lieu of degree is acceptable.

Interested candidates should send resumes to HRGeneralist@leonard.com.

Occasional File Project Specialist

Under the direction and guidance of the Manager, Records & Conflict Information and according to established policies and procedures, maintains courteous and professional contact with attorneys, paralegals and staff, and observes confidentiality of client matters.

Position Responsibilities

• Coordinates large filing projects
• Responsible for cleaning up large files
• Coordinates/handles the integration of files from lateral attorneys joining the firm
• Organizes the files of attorneys departing from the firm
• Handles the closing of files by culling the file of non-useful materials
• Communications with attorneys, paralegals and clients regarding the transfer of client materials
• Handles the final disposition of aged files

Position Competencies

• Ability to work effectively under pressure and to manage competing priorities with minimum level of direct supervision
• Ability to organize, prioritize and complete numerous tasks under time constraints
• Ability to interact effectively with attorneys and law firm personnel at all levels, with high degree of professionalism
• Ability to cooperate with and get along with co-workers, and to function as part of a service oriented team
• Accuracy in grammar, spelling and punctuation required; ability to understand and use standard numeric filing formats required

Experience

• Post high school training with 2-3 years experience in a legal records environment or legal secretarial role preferred
• Word processing and/or other office automation experience with typing of 40 wpm minimum
• Ability to lift 35 pounds

This occasional position will be full time (37.5 hours a week) through August 2012.

Interested candidates should send resumes to HRGeneralist@leonard.com.

Lead Billing Representative

Job responsibilities include:

• Manage all billing responsibilities for assigned billing attorneys.
• Work closely within the billing team to monitor workflow and assist and direct as needed between billing representatives.
• Follow up and handle internal/external client requests, including attorneys, and secretaries.
• Assist Manager in designing and monitoring process reporting for billing status to ensure attorneys are completing billing on a timely basis and identifying exceptions that need management assistance.
• Assist billing department staff with processing questions re: billing software.
• Department liaison for cash application inquires.
• Manage implementation and transmittal of client electronic billing requirements.
• Ensure compliance to billing procedures and policies.
• Ensure accurate processing of adjustments in billing system to client matters.
• Work with the Billing Manager in regards to project requests
• Handle incoming questions directed to department manager during absence.
• Prepares and coordinates monthly billing reports as assigned.

 
Candidate must have:

• Minimum of five years experience in a professional services environment
• 2 years experience in a supervisory role a plus.
• Proficient in Microsoft Excel, Windows applications, and comfortable with ad hoc reporting.
• Experience with Elite legal management software a plus.
• Creative problem solving skills and ability to multi-task.
• Excellent organizational skills, and detail-oriented.
• A positive and professional individual with excellent oral and written communication skills.

If you are interested in applying for the position, please send an email including a resume to hrgeneralist@leonard.com.
 

Practice Group Manager

The Practice Group Manager is the principal liaison with the Finance, Marketing, Information Technology, Research Services and Attorney Recruitment and Professional Development Departments.

Responsibilities

The major responsibility of the person in this position is to drive the business planning process for the Practice Groups within the Business Division.

The primary specific duties include, but are not limited to, the following:

Financial

• Along with Practice Group Leaders (PGLs) and Marketing members, assist in budget development.
• Analyze monthly marketing expense reports for PGLs; identify discrepancies vs. budget.
• With the Finance group, assist with matter budgeting and generation of alternative fee arrangement proposals.
• Assist with tracking performance of alternative fee arrangements.
• Assist PGLs with monthly personal performance analysis of group personnel.

Legal Personnel

• Working with Attorney Recruitment Department, identify and coordinate lateral hiring.
• Assist in attorney evaluation process.
• Assist in developing and monitoring any personal performance improvement plans.

Marketing/Business Development

• Assemble and create marketing packets for clients and other needs.
• Update practice group marketing materials, including attorney biographies and practice area descriptions. 
• Manage practice group e-communications, serving as point person to PGLs, managing timelines and processes, and coordinating with marketing team members.
• With Business Development Manager, support responses to RFPs, including soliciting information from other attorneys, drafting as necessary, and assembling and delivering final proposal.
• Attend practice group meetings, working with PGL to develop agenda, and provide follow-up assistance to tactics that arise from meeting.
• Manage/update practice group pipeline.
• Manage practice group events, including seminars, sponsorships and networking receptions. Responsible for establishing budget, coordinating logistics, managing against approved budget, monitoring attorney follow-up plans, and reporting ROI.

The ideal candidate will be able to apply proven organizational, communication and analytical skills to multiple practice groups. A Bachelor’s degree in Marketing, Business Administration or a related field is required. An MBA or JD is preferred. Four (4) to seven (7) years of marketing or relevant experience in a law firm environment or in-house legal department environment is desired.

If you are interested in applying for the position, please send an email including a resume to hrgeneralist@leonard.com
  

We would like to hear from you if you are committed to excellence and desire a dynamic career with a growing firm. If you are interested in employment opportunities with Leonard, Street and Deinard, please send a cover letter and résumé to HRGeneralist@Leonard.com. 

It is the policy of Leonard, Street and Deinard to comply with all applicable equal employment opportunity laws and regulations; therefore, recruiting, hiring, training, promotion, compensation, benefits and other decisions affecting terms and conditions of employment will be made without regard to race, creed, color, religion, sex, national origin, marital status, sexual orientation, disability or other statutorily protected criteria. The Human Resources Manager will be the Equal Employment Opportunity Coordinator and will have specific responsibility for ensuring enforcement of this policy.